Template Policies

By purchasing a product on our website, you agree to adhere to the policies below:

  • Upon purchase, you will receive an invitation link to accept the template as a new website. This template will not be added to an existing website unless the template installation add-on is purchased.

  • We strive to deliver your template within 48 hours, but please note that unforeseen circumstances may cause variations in this timeframe. If it exceeds 48 hours, please kindly submit a support ticket. Delays may occur over weekends and holidays.

  • Once the template is added to your account, it becomes your responsibility to add your content and customize your site. We do not retain control once the template is in your account, we cannot reverse any accidental changes you may make to the template.

  • A template purchase includes only one delivery to your account. If accidental changes are made, and you require the template to be sent again, or if you don’t accept the template invitation within 6 months and your free trial expires, a repurchase is necessary for us to resend the template.

  • It is essential to upgrade your Squarespace subscription within the trial period. Failure to upgrade may result in the expiration and deletion of the site by Squarespace. If your website is deleted and you wish to have the template resent, repurchasing is required. Make sure you contact Squarespace support for a trial extension or upgrade your site to a paid plan.

  • You may require Canva Pro to edit your website graphics for best results. Canva offers a 30-day free trial account on a pro plan.

  • You have lifetime access to the templates. However, we cannot ensure ongoing updates to the content. If a template has been retired or removed from the template shop, it will no longer receive updates.

Refund Policy

Due to the digital nature of our products, they cannot be returned, refunded or exchanged after purchase.

Please carefully review the product page, template demo, FAQs, and policies prior to purchase. If you have any template specific questions, please contact us before you make a purchase.

Support Policy

We offers 30 days of email support beginning on the date of purchase. This covers any issues relating to the template itself, including the transfer process, and the template files.

Unfortunately, our support does not cover general Squarespace questions, template customization, code modifications beyond the custom code already installed on the template, personalized guidance on template usage or website strategy, or issues related to software use.

We offer support via support ticket or email (support@beecreativedesign.com) and we aim to respond within 48 hours from Monday to Friday (2 business days).

Installation Policy

If you’ve chosen a template installation add-on service to install the template on an existing website, we strive to complete the process within 2 business days. However, please be aware that this timeframe may vary due to unforeseen circumstances or there might be delays during weekends or holidays. In such cases, we’ll communicate promptly to keep you informed.

While on your site, we will make every effort not to disturb your existing content. However, we cannot be held responsible in the unlikely event of any issues during the installation process that may lead to the removal or disruption of your existing content. We highly recommend backing up your site before installation begins.

Although we won’t directly alter content on your existing site, please be aware that installing a new template will significantly change its look and feel due to changes to the site styles, CSS, etc. You may want to password protect your site or use an under-construction page during installation.

Beecreativedesign reserves the right to decline or cancel any installation at any time. In the event of cancellation, we will refund the full amount of the installation service. However, the cost of the template itself is non-refundable.

Copyright & Licensing Policies

Each template purchase grants a license for use on a single website. If you intend to use the template for multiple websites, a separate license must be purchased for each individual project.

If you use the template to create a design for a client, you are prohibited from claiming or promoting these designs as exclusively your own.

Reselling or sharing our products, graphics files, or any design elements with third parties is strictly forbidden.

Any photography provided with the template is for demonstration purposes only and is copyrighted to its original creator. You must replace these photographs with your own or source images independently. We hold no liability for image licensing or copyright issues arising from your unlawful use of the supplied images.

The design is copyrighted by Beecreativedesign, and Beecreativedesign retains the rights to all designs and files included in your purchase.

Your completed website design may be featured in our template showcase, sales pages, or on our social media for demonstration and promotional purposes.

The term “Squarespace” is a trademark of Squarespace, Inc. This website and its products are not affiliated with Squarespace, Inc.